11-29-2016 06:19 AM
I have had a Canon MG3150 printer for abouit 5/6yrs it prints and copies perfectly. I've never had to use the scanner from home.
I tried for the first time today and got the message Error Code 5,156,61; Cannot scan for these reasons: Scanner is turned off; USB cable is not connected.
Everything was connected and working as I had just copied a document and had no problems. I have changed USB ports, tried manual (using the button on the printer) scanning and get a flashng E sign. Have turned everything of then on again still no joy.
Please help. Am using Windows 7
Thanks
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