01-31-2023 07:42 PM
SUPPORT CODE 6000
I cannot clear this code. I have tried EVERYTHING! Paperjam was cleared and now this code cannot be removed. I have tried looking for solutions on line, but non of them work. I really like this printer. I purchased it over a month ago and now this happened! I NEED HELP!! I already followed all the steps in the user guide on paper jams.
01-31-2023 07:52 PM
Welcome to the Canon forum!
So that the Community can help you better, we will need to know what model Canon equipment you are using and which operating system is running on your computer (i.e. Windows or macOS and which version) . Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.