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STUCK INK CARTRIDGE IN MG3620

bpc5475
Apprentice

I put an incorrect size black ink cartridge in during initial setup and now I cannot get the inkwells to go to the proper position so I can change it. Please help!!!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi bpc5475,

 

It is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

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