04-19-2017 09:41 AM
Hi,
I have a Canon Pixma mx922. I scanned some documents in, and a few days later (before my weekly backup) my computer died. I no longer have the original documents. Is it possible to recover the files from the device itself? If I were to hook up a different computer, could I find those files still in the device's stored memory?
Thank you!
04-19-2017 10:07 AM
Hi mm7753,
Nothing is saved in the memory of the PIXMA MX922. If the computer crashed there is not a way to recover the scans.
If you need further assistance you can also contact our support group using the following link:
http://Canon.us/ContactLI
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