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Re: I can't scan says in use with application or user and its not in use

thrax50
Apprentice

I'm having the same issue. Canon MX420, Mac OS X Yosemite. I've been using the printer/scanner for 5 months and all of a sudden it stopped working and I'm getting the same error message (code 2.249.0).

I have tried the following:

  • turned printer on/off
  • un/plugged printer from power source
  • un/plugged USB connection from laptop
  • deleted and reinstalled printer/scanner from system preferences>Printers & Scanners

None of these has worked. I managed to make it work via WiFi but I'm not always connected to it so this is not a long-term solution. 

Thanks for the input!

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