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Re: Error Code B200

the_hamster
Apprentice

I spent an entire day trying to solve the dreaded "Error code B200" issue.  Finally, after trying 8 or 9 suggested remedies, the error was cleared and I had full use of the printer.  Unfortunately, now the printer doesn't print!   I then went through (again) all the maintenance options available: auto printhead alignment; manual printhead alignment; nozzlecleaning, etc, etc.  The device just spits out blank paper!  No matter what the image source, blank paper only on print attempts.  I removed printhead, and gently blotted printhead surface with a lightly wetted paper towel, and produced a perfect ink pattern - magenta, cyan, black, yellow, and large black.  So, ink is flowing, but software isn't talking to printhead to produce printed image.  What up?

Printer: PIXMA MG892 aio

PC: Windows 7 64-bit

1 REPLY 1

Ramona
Authority

Hi the_hamster,

 

You mentioned that the nozzle check pattern printed correctly, but that ink does not appear on the page when printing from your computer; are you able to make a black and white or color copy successfully directly from the printer?

 

We look forward to hearing from you.

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

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