07-23-2021 01:49 PM
When I print a document, I first get an alert that says, "The ink absorber is almost full." However, I press the "Start" button and the document prints. What is the "ink absorber?" Can it be replaced?
09-10-2021 03:08 PM
Hello OlenGreer,
The waste ink absorber is the part of the printer that catches any spilled ink or ink used during any maintenance. If the absorber is almost full, it will mean the printer is running out of space for ink. To clear the message the printer would need service. You can click the link HERE to log into your your Canon account and view any available service options.
Outside of the 1 year warranty, you can contact our sales department at 1-800-385-2155 to use our Upgrade Program. The Upgrade program will give you a discount and free shipping on a replacement printer.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.