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Problem with colors on a PIXMA G7020

CarleneAnde
Apprentice

When I print something in color using the high or standard setting whatever that should be yellow comes out orange. I have read the manual but I cannot understand what it says about fixing colors.

Can someone please tell me how to fix this problem in very easy to understand directions. I don't know if this has anything to do with the problem but I have done the nozzle checks, cleaning, etc. When I do this the yellow color on the nozzle check printout always shows up really light.

Thank you for your help.

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

So the community can best assist you, please let us know what program you are printing from and also what version of Windows or MacOS you are running. 

If you would like help in real  time with this issue, I recommend reaching out to our Canon support team. You will need to register your Canon gear HERE to access additional support options. 

We look forward to hearing from you. 

CarleneAnde
Apprentice

I am using the print program on Windows 10.

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