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Problem with Cannons: Mx490, Mx992, MG6620 since 5/30/22

ottcorrie
Apprentice

We are two business own by the same person there are 3 Cannon printers in this building and all three are not working since 5/30/22. Mx490 just keeps cycling over and over and display only show Cannon on it. Mx992 is on but won't print or allow you to do anything. Cannon MG6620 won't turn on. Help, I don't know what Cannon did if there was an updated gone bad but I hope they Fix this immediately it would be very costly to have to replace 3 printers for our business.

1 ACCEPTED SOLUTION

ArthurJ
Product Expert
Product Expert

Hi!  Canon released a firmware update to take care of this issue. Learn more now by clicking HERE.

 Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. 

View solution in original post

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi!  Canon released a firmware update to take care of this issue. Learn more now by clicking HERE.

 Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. 

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