Printing quality MX395 not okay

[Joepie]

When printing with our MX395 the characters are partly in italic and a little bit blurred. We installed the latest driver from the canonsite, use Windows 10 and tried all the print quality varieties: draft, normal and drafts. What can we do about it?

[Michael]

Hello.

Check the inside of the printer to make sure that there are no obstructions or paper jams in the machine. 

If the printing issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.