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Printing pink instead of blue

Vicky3
Apprentice

My printer has always been temperamental and I've had to reinstall print drivers a few times.  I have changed the ink cartridges and the new one is printing pink.  Light blue is blank which is an issue as I have some headings in light blue that I am having to hand-write. 

I have cleaned the print heads twice. realigned them. 

wiped clean where the ink comes out of the cartridge with an alcohol cloth. 

Don't know what else to do?

Help!

Thanks

1 REPLY 1

James_C
Moderator
Moderator

Hi, Vicky3!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. Your Canon printer's model number should be displayed prominently on the top and front of the unit.

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