12-20-2022 08:28 PM - last edited on 12-20-2022 08:35 PM by SamanthaW
I have a PIXMA TR8620a. I am using a Windows 11 computer. I am trying to print envelopes within Hallmark card studio software. The envelope is a 6-inch by 9-inch size. The envelope appears correctly in the software preview screen but when printed, the address shifts to the left and the return address does not appear at all. I have tried going into the printer driver setup screen and choosing a custom document size, but this has no effect. Please advise.
11-01-2024 09:54 PM
I have the same exact issue with #10 envelopes but with my tr8622a, wondering if you had any luck with fixing your issue
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.