10-24-2016 04:36 PM
I have a Canon MX920. I only use black and preferences are set on greyscale. I was sold this model because I was told that each individual cartridge did not affect the other. i have used my printer for 6 months with no issues and have never printed in color. I replaced the 250 PGBK XL yesterday and now I cant print cause it is telling me I need to replace the blue-which I never used. Any way to get around this.
10-24-2016 09:46 PM
Maybe try removing and reseating the cyan cartridge?
10-27-2016 01:40 PM
Thanks for the reply, but that did not work. Tried warm water to loosen ink, but that also did not work even though ink flowed.
10-27-2016 02:48 PM
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