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Printer problems

brado
Apprentice

my canon pixma MG 2520 will not install keeps telling me to check cable connection doesn't recognize the printer.

3 REPLIES 3

Danny
Moderator
Moderator

Hi, brado!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer (Windows or Mac OS X, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Windows 7 home Premium

Michael
Product Expert
Product Expert

Hello.

 

Check to make sure that the USB cable is being connected directly to your computer.  Avoid using any USB hubs or extension devices to make the connection.

 

If the error persists, find more help at Contact Us.

 

 

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