Canon Community

memaw17 · ‎04-26-2019

I moved my printer. Hooked it back up to same computer. Now it won't print... says, off line. Help

SamanthaW · ‎04-26-2019

Hi!

To have a better understanding of your issue, please let everyone know the model of the printer you have as well as your computer's operating system. If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help at 1-800-OK-CANON (1-800-652-2666).

shadowsports · ‎04-27-2019

May want to add how you have it connected to your ?? computer, network, etc?? as well.

~Rick
Bay Area - CA

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Printer off line