PIXMA TS8750 not printing magenta

elisederoovere
Apprentice

My canon pixma TS8750 is not printing magenta. I have performed several sets of cleanings and deep cleanings, as well as checks, but it still isn't working. What could be the problem?

1 REPLY 1

DerrickL
Mentor
Mentor

If your PIXMA TS8750 is not printing magenta, try cleaning the print head and performing a nozzle check to ensure there are no blockages. If the issue persists, consider replacing the ink cartridge or the print head itself.

Common Causes for Magenta Not Printing

Ink Cartridge Issues

  • Ensure the magenta ink cartridge is properly installed and has sufficient ink.
  • Check if the cartridge is original Canon or a third-party brand, as compatibility can affect performance.

Print Head Problems

  • A clogged print head can prevent ink from flowing. Perform a nozzle check and cleaning cycle through the printer's maintenance menu.
  • If cleaning does not resolve the issue, consider replacing the print head.

Troubleshooting Steps

Basic Checks

  1. Verify that the printer is connected and powered on.
  2. Check for any error messages on the printer display.

Cleaning the Print Head

  • Use the printer's built-in cleaning function to clear any blockages.
  • If the problem persists, manually clean the print head using a cleaning solution or a syringe to flush out the ink channels.

Software and Settings

  • Ensure that the printer driver is up to date.
  • Check the print settings to confirm that color printing is enabled and that the correct paper type is selected.

Additional Tips

  • If using non-Canon paper, switch to Canon's recommended paper for better results.
  • Consider performing a factory reset if all else fails, but this should be a last resort.
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