PIXMA TS3522: Printer not connecting to apple devices

[Mamagermo]

I have a 3 year old canon ts3522. Suddenly it stops printing from my 2 iPads and my iPhone. I have tried all the things the site and app tells me to reconnect. My wifi router says it has a strong connection to the printer. I am not having any Wi-Fi issues and it will print from my Dell laptop. I even bought a new canon but it had the same problem so I’m returning it. What should I do?

[Mrs_Garcia1031]

I am having the same issue! Have you found a solution yet? I would greatly appreciate it if you could let me know when or if you figure it out. I have been trying to fix my issue but so far I haven’t had any luck. 
Thank you and good luck 

[Patrick]

Hi Mamagermo,

First, please print the network configuration pages.

Please press the  button on your PIXMA TS3522 one time.

3 pages will print.

Please take note of what is listed to the right of 3-2-6 SSID.  That is the name of the Wi-Fi network your PIXMA TS3522 is connected to.  Please open the Settings app on your iPhone / iPad and make sure that your iOS device is connected to the same Wi-Fi name.

Next, please take note of what is listed to the right of 3-2-12 IP Address.

On your iPhone / iPad, please open Safari.  In the address bar of Safari, please enter the IP Address that was listed to the right of 3-2-12 IP Address on the pages that you printed.

Did the printer status appear?

If so, we know that your iOS device can communicate with your TS3522.

If the status appears, at the bottom of Safari, please tap .

In the menu that appears, scroll down and tap Print.

In the print window, tap Printer at the top.

Does your TS3500 series appear in the list of printers?

If so, please select it and tap Print in the upper right corner.