Printer is in an error state on one computer.

[tae111]

I have a MG7700 series printer that is networked between two desktop computers in my house. Hard wired not wifi.  For over a year it was working fine. Now when I try to print from the down stairs computer I get a message that says printer is in an error state. I can bring up the cue and see the print job but I can't seem to fix this issue. Any suggestions?

[Michael]

Hello.

So we can better assist you, please tell us what version of Windows or Mac OSX is on the computer.  Once we have this information we will try to assist you further.