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Printer Won't Print

mm603884
Apprentice

Hello,

 

       So i have the Canon MG5500 printer. For a couple of days i've been trying to print with a thicker cardstock like paper, and im not sure what to set my paper type to. I've tried evry setting i could such as: A4,B4, A5, Letter, etc. but it still won't print. I dont know what to do plz help. BTW, im printing business cards.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi mm603884,

 

It is unclear as to what exactly is occuring when you attempt to print.

 

Are you using Windows?

or Mac?

 

Who is the manufacturer of the business cards that you are attempting to print with?  Do they have a product number?

 

Does an error appear then you attempt to print?  If so, what error appears?

 

If there is no error, are you exeperiencing a paper jam?

 

The more details that you can provide, the more specific our answer will be.

 

 

 

 

 

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