01-26-2021 11:51 AM
Hello,
So i have the Canon MG5500 printer. For a couple of days i've been trying to print with a thicker cardstock like paper, and im not sure what to set my paper type to. I've tried evry setting i could such as: A4,B4, A5, Letter, etc. but it still won't print. I dont know what to do plz help. BTW, im printing business cards.
02-17-2021 01:45 PM - edited 02-17-2021 01:46 PM
Hi mm603884,
It is unclear as to what exactly is occuring when you attempt to print.
Are you using Windows?
or Mac?
Who is the manufacturer of the business cards that you are attempting to print with? Do they have a product number?
Does an error appear then you attempt to print? If so, what error appears?
If there is no error, are you exeperiencing a paper jam?
The more details that you can provide, the more specific our answer will be.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.