- last edited on by
Danny
I received this printer from work almost a year 1/2 ago. It suddenly began having issues printing; the printer hung up on a message about paper size not being the correct one loaded (I only use 8 1/2 x 11 unless i'm printing some 4x6 photo paper sizes). I stopped using the printer for this reason after no luck with troubleshooting. I would really like to make this work again rather than buying a new printer. Has anyone had issues with this? I haven't found anything troubleshooting videos and since the issues has changed since that first problem; it's not clear what is wrong. When I try printing now, there isn't even an error message about the paper size. I only get "paused". If anyone can offer some suggestions I would be grateful!
