01-22-2018 03:21 PM
Any advice on how to fix this printer error? I have already tried turning off and unplugging but it hasn't worked. The ink carriage won't return and googling it has not helped. Now it is completely non-functioning.
Appreciate any good advice from Canon or Community.
Thanks!
Sly
01-22-2018 03:31 PM
Hi Sly17!
We suggest reaching out to our US-based support team at 1-800-OK-CANON (800-652-2666) weekdays from 10am to 10pm (ET) for troubleshooting.
04/16/2024: New firmware updates are available.
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