07-21-2019 09:26 PM
I have a new MG2522. I connected it to a USB port and printed out test pages. That worked fine. I can even scan. But when I try to print a page from my computer, I get a "printer not connected" message on the computer. Any ideas as to what could be the problem? I have a Windows 7 Pro OS.
07-23-2019 10:10 AM
So that the Community can help you better, we need to know how your printer communicates with your computer. Is it via a USB cable or Wi-Fi? That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
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