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Printer Canon MG-2520 issue new ink

kittykins85
Apprentice

So i ordered a new ink cartriage and when i load it and try to print this is what it says 

90ac3a7247618dd77a0f3974fd6e70db.png

I have tried many things, but yet nothing. 

The ink i have is the 245 black XL PG-245XL

which is on the list of inks for this printer. 

SO i am at a loss, anyone can help?

4 REPLIES 4

shadowsports
Legend
Legend

Greetings,

Are the inks OEM, Canon brand? 

 

Please refer to page 63 of the user guide and make sure all of the steps are followed:

 

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDMwMDAxOTM1ODAy&cmp=ABR&lang=EN

 

 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

this is the item i got. 

Greetings,

That should fit and work fine. 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Hi kittykins85,

 

The PG-245XL is compatible with your PIXMA MG2520.

 

It is recommended that you contact one of Canon's Technical Support Representatives via phone. They will be able to send a replacement ink cartridge to you.  To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

 

 

 

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