Print not good quality

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07-11-2017 12:21 PM
Hi Everyone hope someone can offer some assistance. If you could look at the attached file you can see what looks like every secon line the print is not good. I have tried cleaning print head, manually and auto setting on head alignment. I have even removed print head and cleaned all to no avail. Before purchasing a new print head was hoping someone could offer some advice.
Thanks
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07-11-2017 12:56 PM
Hi Private4587,
Welcome to the Canon Forum! So that the Community can help you better, we will need to know what model printer you are using. Any other details you'd like to give will only help the Community better understand your issue.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thank you!
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07-11-2017 02:27 PM
Give canon a call at 1-800-OK-CANON
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

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07-11-2017 03:30 PM
My Model is a Pixma 925
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07-12-2017 04:57 AM
Hi private4587,
Your message has reached technical support for Canon USA. Since this produc PIXMA 925 is neither sold nor supported in the USA, we do not have the resources or references to provide the information you have requested. For information and troubleshooting assistance, please visit http://www.canon.com and look for the support site closest to you geographically.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
