06-10-2015 02:22 PM
Getting an error message saying put in correct print head. Its the one that came with it and it was working fine yesterday. Now it wants me to do this. I took it out and cleaned the print head and dried it off and put it back in. Still the same thing,
Can anyone help with this matter?
Thanks
Sherry
06-11-2015 09:31 AM
Hi, Sherry!
So that the Community can help you better, we will need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
06-13-2015 03:00 PM
My Model is MP 510 -- This is the first time its ever asked me to put the correct print head in. The machine runs terrific, however I am not sure to just let it go and buy another one. I wanted to know if someone can help me with this matter.
Thanks a bunch...
Sherry Saunders
06-13-2015 03:23 PM
Hello.
Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.