04-22-2014 07:04 AM
Hi,
My problem is this. I have a 4620 all-in-one printer / scanner / fax. However, I have discovered this problem.
Scenario:
The printer hasn't been used for a day or two but is plugged in still with the light above the power cord on. I want to print a word doc or whatever. I click print. I obtain a message that the computer (via wifi) can't communicate with the printer. Pressing the Power on button on the printer interface doesn't work.
My solution, I have to disconnect the power supply from the printer, then reconnect and then press the Power On button.
This isn't normal I think. I don't think for one minute that I should have to go and disconnect and reconnect the power suppy for it to print etc.
Any ideas?
Thank you in advance!!
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