02-03-2023 05:32 PM - edited 02-03-2023 05:58 PM
All reviews I found say that it prints out good photos, but these are not good. They are not mediocre - they are plainly unacceptable.
My previous Canon inkjet was 15 years old and it just died. It printed very nice photos. I bought G7020 and the photos on the same glossy photo paper come out washed out and low-contrast. The colors look good, but the blacks are just not there, they are just grey. As a result, overall contrast fades. I don't even have to compare - it just looks faded. Side by side with my old Canon - it's even more obvious. The difference is huge.
Is there something I'm doing wrong or I can do? If not I'd have to return the printer, shipping at my expense, so I'd rather fix this if possible.
02-07-2023 12:53 PM
Based on the steps you have already taken, I recommend reaching out to Canon support for further troubleshooting in real time. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
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