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Pixma ip8720 1411 error

ddmuir
New Contributor

Pixma ip8720 printer issue: Started getting the error 1411 in the middle of printing a page. I checked and the ink was out (250XL). Replaced cartridge with the same type that was in it. Still got the error. Replaced it with a Canon cartridge and still same error.

Troubleshooting steps taken:

- Powered off, unplugged printer for a few minutes. Plugged back in, powered on, same error.

- Uninstalled printer and reinstalled printer. Same error.

 

What next? 

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