12-13-2020 10:30 PM
Having an issue where even though auto on is enabled the printer will not wake up when a print job is sent and the printer has to be woken up with a button press
auto off is disabled and auto on is enabled
are there any other power settings?
any way to shut off sleep mode?
12-15-2020 05:37 PM
yeah, me too. At least with Macs. Our iMac and two Macbook pros. It wakes up fine for my HP running Windows though. can't figure it out. There are no drivers to download and install for Macs, it's built in them already. I wonder if others have had this issue and if they don't have any problems with Macs, what's different. Is your computer a Mac or PC?
12-15-2020 05:45 PM
HP windows 10 pc, it's definitely a printer issue as the jobs print when a button is hit to wake the printer up
12-15-2020 05:53 PM
hmmm, I don't have to press the button if I use my HP laptop, it just wakes up and prints. But on the macs we have to press the $&%^( button to wake it up. I have my settings the same as yours. I am on hold with Canon tech support right now...
12-15-2020 05:58 PM
Please let me know what the solution is if you get one and thanks
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