PIXMA TS9120 Wireless connection issue with Windows computer, Mac OK

[bcollis23]

I have a Pixma TS9120 printer. I am able to successfully connect wirelessly from my IMac and print. However when I try to connect to the printer from my Windows work computer…the connection fails.

[DerrickL]

You may have already followed this procedure, but just in case you have not:

https://support.usa.canon.com/kb/s/article/ART168211

[bcollis23]

Thanks Derrick. My printer is already setup and it works (albeit for my iMac). Is a different setup required so that it recognizes a Windows 11 PC? I would think the printer can simultaneously support printing from either OS.

[DerrickL]

It should be able to do just that but it does require different drivers for each OS.