06-14-2021 07:53 PM
This is bizarre. The old cartridge was full. I put a new one in. Still no dice. I've cleaned and deep cleaned the head - but it won't print from the PGBK. The test page has perfect color in the D section, but the C pattern section is blank. This started after a Windows 10 update. Any ideas? I've un/reinstalled the printer?? Help.
06-22-2021 02:21 PM
Hi,
I recommend you contact Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.
You will need to have a Canon account when you call. If you have not created account, please click HERE:
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