04-29-2023 01:56 PM
Using a MacBook Pro, with updated driver, TS5050 printer prints OK; wifi connection good; scanner used to operate fine but now overview operation does not produce an image. How to fix?
04-29-2023 02:00 PM
Hi!
To have a better understanding of your issue, please let everyone know the operating system on your Mac.
If this is a time-sensitive matter, please check out your other support options here.
Thanks!
04-29-2023 02:15 PM
The MAC OS is Big Sur 11.7.6
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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