02-22-2018 10:37 PM
The Mx922 prints beautifully. When sending a Fax it prints blank paper, you don't know if fax was sent or not. When receiving Faxes, it counts out the correct number of pages, with nothing on them. So, there isn't a print head and a fax head. I cannot figure this one out. I now need the fax for my job, to send fax to the office.
05-04-2018 02:30 PM
Hello.
The issue may be related to the party that is attempting to send the faxes to you. Try receiving a fax from a different location or fax machine to narrow down the cause of your issue.
If you continue to have difficulties, find more help at Contact Us.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
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EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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