04-03-2020 04:32 PM
I have a MG2522, windows 10.
When I try and scan via "view connected devices > start scan" the image imports, and the top and bottom inch or so is cut off every time. Is there any way to have it scan the entire page?
04-04-2020 09:29 AM
Greetings,
What appication are you using to scan "view connected devices"?
Is it possible you have set the scan area to something smaller than the size of your image? (8.5 x 10) instead of 11?
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
04-08-2020 01:08 PM
Hi RabicanShiver,
Please try scanning using the IJ Scan Utility:
https://ugp01.c-ij.com/ij/webmanual/ScanUtility/W/MG2500%20series/1.1/EN/SU/Top.html
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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