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Pixma MX925 "no paper in Upper Cassette" ... yet it has plenty!

Adamdsc
Apprentice

Continue to get this error. 

Printing documents to A4 in lower tray works fine.
Printing photos to Canon photo 4x6 paper in upper tray and I get this message. Please help. I thought I had a reliable printer at last!
Thank you

1 REPLY 1

Adamdsc
Apprentice

Further info:
Taking the tray out and looking inside reveals that the print takes a piece of paper about half way and then gives up with the error 1007 No paper in cassette (upper).

Has a sensor failed? Please help me to determine so I can clean/replace that sensor. Thanks

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