Hi kestewar.
If everything you've done has not restored printing, and the inks are not empty, then the MX922 will need to be replaced.
If you're located outside the U.S., contact your regional branch of Canon for available options and support.
If you're located in the U.S. and the printer was purchased less than one year ago, create/log into your Canon Account and register the printer for your warranty options; you may be required to provide a valid proof of purchase in order to receive warranty options.
If you're located within the U.S. and the printer was purchased more than one year ago, I can offer the Canon Upgrade Program, a one-time discount on the purchase of a replacement printer directly through Canon U.S.A., and comes with free ground shipping.
If you're interested in the Canon Upgrade Program, you may call one of our phone-based Canon Direct agents at (866) 443-8002. You will need to have the printer's serial number for this call; the serial number may be found on the back of or inside the front of the printer. Please keep in mind, you are under no obligation to take advantage of this offer immediately to gain the information.
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