01-07-2018 06:48 PM
My Pixma MX922 has suddenly started printing nothing but blank pages. It doesn't matter whether I try and print on letter or photo paper. I've done a dozen deep cleanings to no avail. I went on YouTube to learn how to remove and clean the print head. Still no difference.
This printer is only 2½ years old. I'm astounded that it has stopped working, especially since I thought Canon was a premium brand. I've Googled the problem and I'm really surprised how wide spread it is. What I'm trying to find out is if anyone has ever solved the problem, or whether this is another $85 down the toilet.
I've talked to Tech Support and they suggested a new print head. As I said, I removed and cleaned the print head and still got nothing but blank pages. I don't want to throw good money after bad, especially since I've yet to read of one user who replaced the print head and fixed the problem.
So, the question is open to this fine forum: has anyone actually fixed the problem of a Pixma MX922 printing blank pages? If you'd be kind enough to share the solution, I'd sure appreciate it, as I'm sure many others would as well.
Thanks to all!
09-19-2022 03:32 AM
I nearly died from blank page syndrome but this fixed the problem. MX922. thank you
09-24-2022 05:44 PM
I have used nothing but canon ink cartridges on this mx922 and it just stop printing. So the tech is full of BS! I have no error code, just nothing prints or copies. My last printer was a canon MP500 and I loved it, that too went the way of just stopping printing. I guess I will have to buy a cheap printer so when it fails I won't be out all this money and feel bad about putting it in the junk pile. I only use the printer a couple times a week and poof, not worth the money. I have tried all the recommendations on this site and nothing! I have not bought a new head, because I will probably get another day or two out of it after that.
09-24-2022 05:55 PM
have you tried taking out all the ink cartridges at once and then unplugging it and plugging it back in? sounds crazy I know but it worked for a lot of us myself included.
10-04-2022 03:56 PM
Why doesn't Canon reply to the community to fix this problem. You think they would want to help.
07-13-2024 10:16 AM
So I've gone through many different step and the nozzle test prints just fine, but when I go and try and print a document or even scan and print a copy it is still "printing" blank documents. Any thoughts/suggestions/help?
07-13-2024 10:18 AM
So I've gone through many different steps, including cleaning the printhead and the nozzle test prints just fine, but when I go and try and print a document or even scan and print a copy it is still "printing" blank documents. Any thoughts/suggestions/help?
07-14-2024 07:47 AM
Time to dump it. This is a very common problem that Canon has no intention of dealing with, either now or in the future.
07-14-2024 10:07 AM
Greetings,
The MX922 is now 13 yrs old. Hardware does not run forever. Expecting this is unreasonable. Would you keep a computer for 12 yrs, mobile phone, etc. Apple, Microsoft, Google and others don't support devices indefinitely. They can't. Does this mean you'll never buy another iPhone, or MacBook? Devices have service limits. Parts for 10+ yr old devices are also not made forever, so manufactures cannot support them if they cannot be repaired.
Blank pages printing? Its probably the printhead. This can be due to the demanding conditions they operate under, it possible the part has reached the end of its service life. It could be something else too. No one can say with certainty. It's important to place value on your time. How much of your time (money) do you want to spend? Think about what you are out of nothing works. (and still no printer) 🤔
Given its age, and knowing that replacing the printhead might not solve the problem, it might be wiser to replace the printer. This is probably a better choice. Canon has a great upgrade program for people in this situation. (devices which are un-repairable, not supported, or have reached the end of their service life).
Canon Sales / Upgrade
Canon Upgrade Specialists at 1-866-443-8002
You get a discount and free shipping. After 10+ yrs, I think its safe to say the printer has delivered an above average return on its investment.
~Rick
Bay Area - CA
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