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Pixma MX922 - bad setup out of the box... support code 1008... no paper in bottom tray

vertigo67
Apprentice

Feeling a return coming on.  Just ordered this new off ama-zon. and 5 minutes into setup, getting repeat support code "no paper"

 

- loaded the special paper. adjusted the paper guides.

- bottom tray doesn't 'quite' close flush.  

- after opening, my 'special paper' is now crushed at the back right corner.

 

Ideas?

Should i flip this thing over and look at what is 'blocking' it from closing?

1 REPLY 1

vertigo67
Apprentice
Yes, I should flip it over and see an errant firewire cord stuck up in there... nice! Back to set up. (feeling my age) 😞
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