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Pixma MX920 only prints in black and white

sarahb
Contributor

HI.  I replaced 3 ink cartridges that were low/empty (M, Y and PGBK) and the printer will only print in black and white.  Red comes out black and green comes out blue. What could be wrong?

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

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Thanks.  I will do that.

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