01-11-2017 02:59 PM
HI. I replaced 3 ink cartridges that were low/empty (M, Y and PGBK) and the printer will only print in black and white. Red comes out black and green comes out blue. What could be wrong?
01-11-2017 03:35 PM
Hello.
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01-11-2017 09:19 PM
Thanks. I will do that.
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