Since turning the printer off and on did not resolve the issue, please turn off the printer, unplug the power cord from the back and leave it out for al least 10 minutes, then plug it back in and turn it back on. If the error persists, the printer will unfortunately require servicing to resolve the issue. Please use the contact link below to obtain information on your service options.
If this is a time-sensitive matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
