08-29-2021 04:22 PM
Hello, and please help! I refilled the PG-245 ink cartridge for my Pixma MX492 printer but it won't print from it. I'm assuming this is because the printer thinks the cartridge is empty and has shut it off. I tried several methods to reset the printer so it will print from it but nothing has worked.
I'm assuming the ink cartridge is a genuine Canon PG-245 since it cae with the printer when I bought it new.
Thanks!
04-07-2022 02:47 AM
Open the cartridge door and hold down the power button. Unplug the printer, plug it in after a few seconds while still holding down the power button. Close the cartridge door and release the power button. The ink cartridge is now reset and your black ink should now work.
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