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Pixma MX472 in 5B02 error

pw3173
Apprentice

I have a Pixma MX472 that has been going in and out of 5B02 error code for a while.  I just replaced my cartridges (color & black) and now it won't print at all.  I assume I'm at end of life with the printer, but it would be nice if I could get the two brand new cartridges out of it.  The cartridges won't release to the left to enable me to pull them out.  Is there a trick to this?

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