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Pixma MX340 Color

soflo61
Apprentice

Having a problem when printing. Pixma MX340: My prints are coming out part black and part blue when using either PC Windows 10 or the Android App. I have tried just about everything I have read and think of to fix the problem. Any suggestions that I may not have thought of? Thanks in advance.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Try performing a color copy directly from the printer.  Does the same issue occur?

 

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