cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Information Acquisition Error

Sabre007
Apprentice

I have tried to install the downloaded drivers for Canon MG2440 Pixma 

But soon as it start its stop with a pop up error: Information Acquisition Error

"Failed to aquireinformation on the driver and softwear........"

 

I have logged in as Aministrator and tried again and again.....no luck!!

 

Any other advice please.

 

2 REPLIES 2

Danny
Moderator
Moderator

Hi, Sabre007!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

So you've downloaded the latest driver from the Canon Website?  Windows or MAC?

 

MG2440

 

 

Error Reference

 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements