09-07-2015 10:26 PM
A few years ago the printer would say offline and when I changed either the power cord or the USB cable it worked. Presently, I can't print, again, saying "offline". Do you think it is the power cord or the USB-I can't remember. Also, do you think this is a Canon issue? Has anyone had this issue? Thanks!
09-09-2015 10:24 AM
Hi musiclvr56,
Let's make sure that your PIXMA MP240 is working correctly:
1. Open the paper output tray.
2. Confirm that the paper thickness lever is set to the left.
3. Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder (ASF).
4. Press the <Maintenance> button once to display [A].
5. Press the Black or Color button.
Does the test page print?
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