09-24-2019 01:40 PM
My printer works fine when I print from a word processing file, but when I try to print something like a form downloaded from a website, it comes out very faint. These are black and white documents. Any suggestions? I changed the printer cartridge, still happening.
09-25-2019 06:22 PM
Hello.
When printing from the web, or when printing web-based items, the color inks may end up being used. Try printing a nozzle check pattern to make sure that all of the colors are printing correctly. Visit the following link for details about this process:
Printing the Nozzle Check Pattern (MP160)
09-25-2019 06:56 PM
That might explain part of the issue, but the same thing happens when I try to make a copy- hitting the "black" button. I'd assume this should only use the black cartridge, but the same thing is happening. I only want to use this printer for b/w so I would rather not buy a color cartridge.
Thanks.
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