10-08-2019 02:05 PM
My printer will turn on and the power light comes on but the screen is not showing anything and no bluetooth button lit. The trianguilar light, the one which looks like a lightning bolt, at the bottom right is also on and solid. Pushing of any buttons does nothing at all. I've truned it off for quite a long time. In fact the printer is in my holiday hole and it's been switched off for about 5 months so turning it off again isn't going to do any good. Please help. URGENTLY!! ANYONE!!
Thanks,
Mike
10-11-2019 02:51 PM
Hi Petroloss,
Please try connecting the power cord of your PIXMA MG6620 to a wall outlet or different wall outlet. If the issue persists, your PIXMA MG6620 would require service.
You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
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