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Pixma MG6320 - Photos print with lines at the bottom

td512
Apprentice

I just setup my printer last night and tried to print some 4x6 photos.  When the first photo was printing, the paper went crooked at the last inch of the paper, and it was blurry.  I attempted 6 more prints, the paper stayed straight through the whole printing process but the last inch is printing blurry with lines going all across.  I made sure that the paper size and type settings are correct on the printer.  Has anyone had this issue?  Any assitance would be appreciated!

1 REPLY 1

Michael
Product Expert
Product Expert

Hello td512.

 

Additional troubleshooting will have to be done to narrow down the cause of your issue.  Please contact our support group using the link below for additional assistance.

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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