Pixma MG5550 printing problem

[iacob28]

Hi, 

I have a problem with my printer. I will attach 2 pictures to see what it's suppos to print and what it's printing.

I clean the printing head over and over again with hot water and nothing... Anyone can help me ? I don't know what to do. My cartige are full. I've bought another set of cartige (compatible) cartige to test with those cartige, but I'm still wating to recive the packag

e.

[mljohnson00]

Same problem here.

I initially thought it was due to using recycled cartridges.  Two complete sets.  Then I bought the official Canon set of cartridges and the same problem occurs.

Complete waste of money.

The printer sees the cartridges as full, but it won't print correctly.

Looking through a numer of community / self help sites, this seems to be a bit of a common issue : (